SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vinzara (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vinzara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very grateful for the goods! In connection with the epidemic, everyone's mood fell, and when I got these funny curpets in a pink package-just the mood rose! It took a long time, but it was quarantine again. Recommend!
I thought the toy would last a litle longer than 10 minutes.....our dog loved it for that long----He has another quite similar and it's lasted---the rubber is a little stronger, however-----really cute idea.....
There isn't much to say. It's a yellow rubber chicken. It looks just like the picture and arrived as promised. Dog very much liked
Great for a puppy York, sound like a duck
Funny toy, ordered for a little dog. The dog is happy.
She lacks air to louder and yell longer, you need to make them a little more in size! :)
The toy is very cool. The dog is very happy. I will order more
It has just arrived and is accurate to the description - I am very happy with it and would recommend
This is bright cherry and makes lots of noise. All fun for my dogs. Durable? No they chewed it into small pieces in 30 minutes. I'll be seeing yellow plastic in their poop for a couple of days.
Toy for a puppy or a small dog, an adult will eat a wax... a piece of funny puppy like... the price is adequate-I recommend ..
I love this chicken it's perfect, a sidenote, the head and neck come off of the body but they attach back on quite easily so you can rotate the head as you please
This was purchased as a gift and unfortunately it showed up smaller than I thought it would be and it wasn’t exactly as described. I still sent it as a gift because it was funny
First, giving this to your dog what do you expect will happen? Dogs pop and trash tennis balls, so do you really think this rubber chicken is going to be any stronger than a tennis ball? LOL
Bought this for a classroom Christmas gift exchange. I put it in a large, wrapped box and all the kids HAD to have the gift in the big box. We played a game where kids stole wrapped gifts from each other and one by one the gifts were opened. Well, this box made it to the very end of the game. All the kids gathered around to see what was in the giant box. The room exploded with laughter when it was opened. The kids loved it. This is a must have gag gift.
Fair enough product for a cheap rubber chicken. However, if you’re buying this chicken to use as an instrument to play songs like you may have seen on YouTube… Definitely not good for that. The pitch is not variable No matter if you squeeze it hard or soft, faster slow. One pitch only. You’re probably not purchasing this chicken to make music like I was, so I’m sure you’ll be just fine!! If you are intrigued and a little adventurous, get on YouTube and type in “Bohemian Rhapsody, rubber chicken“ in the search bar.
Chicken is funny!!! But ours is still afraid of her, but he is interested!!! Think a couple of hours and he will make friends with her :)
My fiance loves (probably too much...) those videos with the singing rubber chickens, so I purchased this one for his birthday! After informing him that he will NEVER wake me up with the rubber chicken (...or else the rubber chicken will find itself at the rubber chicken slaughter house...), he began to squeeze it, and this rubber chicken is now a constant source of amusement in our house! Its fun and silly - just buy it!
The toy is cool. It's loud. Dog delighted
Much more stiff than I expected, but makes a great noise and worked well for our Thanksgiving relays.
The chicken is just cool, our chick eats with joy, ordered the smallest
Great chickens. The dog is really getting used to them, barking on them. It's time. Recommend the item, the price is super and fast delivery. Thank you
Bought these for my wife for her birthday! Was a gift from the cat! She absolutely lost her mind when she opened the gift. I still hear the squawking in my mind. They are in the living room and when I’m in a bad mood she squawks them at me. Great way to brighten. The mood, get a laugh or annoy your friends!!
This is my dogs favorite toy! He has had one for years- it is his present to us when we get home or he has does something he is good, etc.... his last one broke after five years of hard use.... I needed one quickly so I ordered a replacement "chicken". It came quickly and was exactly as was expected... it even looks better made than the original one I had... thick rubber chicken with squeaker.... such a happy dog again!!! I was very happy with the customer service, was they send a thank you note too!
Everything is cool, fast and the toy is very like!!!! Only we did not expect that such a small will be))) take more size)))
My dog loved it at first, but the squeak/squawk wore out within only 2-3 days. It now sounds like it has laryngitis and barely makes a noise at all. He was also able to pull the two halves apart pretty easily. They popped back together, but I'm not sure why it is designed to pop apart to begin with? Overall, I wouldn't recommend this unless it's just for a quick prop or something that you don't need to function for very long.