We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Awesome product for neat clean up and very easy to use! Thanks!
I really love this pooper scooper. A giant step up from a bag in hand. I attached it to my doggie bag with a rubber wrist band. It just made it easier to carry and use without detaching. I ordered the small because my little Jake is a small dog. Pick up is swift and clean most of the time. The scooper expands if you have to pick up from two spots. I tie off while closed and leave it there until I get to the waste can. I ordered another to keep in my car. Oh, after I ran out of the small bags that fit into the scooper and couldn’t find more in that size, I just started using the bags I already had like the one in the picture. They don’t fit into the handy dispenser on the scooper, but they can fit in your bag or pocket.
Good quality product. Fast delivery. Thank you.
I love this thing! We got a new puppy and I had been dreading having to scoop poop. This makes the job so easy and absolutely gross-free! We use the plastic bags that our newspaper comes in and it works perfectly. I think you'd be able to use grocery bags, if needed. You never have to get your hands near the mess and carrying the offending mess in this is much more bearable than carrying just a bag with poop. Ew. It feels sturdy and well-made and the springs looks strong enough to last a while, though you're not really putting much stress on the product. There's a hole in the handle that could be used to attach this (you'll need your own carabiner clip) to a leash but I've not tried that. Overall this product was well worth the money!
Great bucket! I already have a similar one, this one liked more: compact, convenient. Fully complies with the description. Seller put extra bags, thank you! Sent and delivered quickly. I recommend unequivocally
This poop scooper is the best thing I ever bought and it is convenient to use, clean, and throw away. No mess to deal with at all. Great buy
Much better than expensive models. Works very well
Really very practical! Am delighted with this shovel
This product does the job. I just wish it clamped a little tighter. My dog is a small dog so there is no problem with the poop size fitting in the case. The only thing is I wish it would clamp shut when I pick up the poop. I find I have to move the clamp closed.
I love this pooper scooper! no more picking up poop with a bag over my hand. I have not had to clean it yet. it picks up my pomeranian's poop easily. i am lucky that i have a smaller dog that has small poop so i am not sure how well this would work for a big dog with big poop. I also take it everywhere with me. i had used it on grass & pavement & it works well. as long as it is solid poop, the pooper scooper will do it's job!
At first this did seem like a gimmick, but I really like using it since I don’t have to touch the poop and it holds it until I can properly dispose of the bag.
It works super great, I love it! :)
For a normal-sized dog as mine is, it's too big for my taste. But the function is very good. It is hygienic when it comes to collecting the feces of animal lis.
Not a bad thing and there are a lot of packages in the kit, even there is one in the device itself. Plastic is a little cheaper looks, in general everything is fine.
This works fine but is better for the yard. I wish I had gotten one with the bag built in bag. I suggest bringing a grocery store bag with you. Test it out in the yard.
Arrived really fast, great quality. Been using this for 2 month allready and I LOVE IT. Well engeineerd with a good space for the waste bags.
I love this product it’s absolutely everything. The only negative it the bag that they send with it dont fit the size I have. Other then that it’s easy to use and a clean and sanitary way to pick up your dog poop.
This really helps when it is cold and you have gloves on. Can be preset with the bag so just scoop and deal with the tying when get home and take gloves off.
It’s great! I love that I can hang it from the leash.
I love the product but all the bags I have already bought won’t fit into the slot in the back. So you have to buy their bags to refill.
Cooper is awesome for my big great dane! Free bags that came with are a bit thin.
A very nice pooper scooper with bags for your convenience! Well designed and of good quality!
Very convenient scoop, only here is a carabiner after a week of use broke, because of this I put 4 stars
Amazing I hate picking up poop with my hands and this is a mess free way to clean up after ur dog. I love this thing and it’s so easy to attach right to the leash so I never forget it!
Ok this thing is the best thing ever and idk why I waited this long to stop touching poop through a bag. It’s amazing! Get one!