SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vinzara (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vinzara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a nice LED selfie light.It's big, but it's not heavy at all.I love this switch. It lets you choose between different shades (blue, white, pink, etc.).I shoot videos indoors and my walls are painted in bold colors, so all of my videos have some funky colors on my skin and throughout the video.This light helps to illuminate things and even out the tone.This selfie light has been a great help to me and I highly recommend it.
High quality item, the LED lighting effect is very good, easy for use, also can be changed LED light colors, I love it !!!
Superior quality and service! All the features are amazing, you are able to control the light intensity. It holds even large phone. The legs could be little longer.
Wow, I’m very impressed with this light!! It’s so bright and makes my pictures look so amazing! The stand is a bit smaller then expected but that don’t matter in photos. I love the little key that adjusts the brightness. I wasn’t sure if it would be good because it’s a pretty cheap price for a ring light but you get the quality! Your pictures will look professional!
This is a nice little ring light for doing makeup or recording videos sitting down or at a table top! Also travel friendly. It’s a great size. Highly recommended!
We ordered this to play around with for several reasons. My daughter (9 yo) loves to play dress up and with makeup, and the lighting in her room isn't the greatest. This makes her feel fancy - like a star. We even found a mirror that will work in the cell phone holder, which is perfect. I like that this is USB-powered, and that you can adjust the intensity of your lighting. Best of all, it folds up so small; all the parts collapse down into the base, and even the cord and switch fit nice and neat around it. I think we'll get a lot of use out of this.
This ring light helped solve my lighting issues on Zoom meetings. I would like a longer cord but was not willing to pay more.
Really good light set up for beginners. I love this product and use it for a lot of different projects.
I bought this light to help light up my face while streaming on Twitch, and I couldn't be happier! Set-up was as simple as plugging in the USB chord into my computer and done! The three colours are great to match the rest of the light in my room, and the tripod stand is just the right height. Love the quality too, feels well made and durable. Would recommend!
I bought this ring light to take better pictures with my phone. I chose it because it has a tripod stand, a phone holder that can fit my phone, a two different light types (cooler and warmer). I like that it includes a remote for taking pictures. The remote was very easy to pair with my phone and allows me to be more far away from the light (and the phone) when I take pictures. The quality is good for the price and for the use I make of it (I am not a professional photographer).
I have been taking way better photos! I am learning new makeup but couldn't show it off the way I wanted. This has changed that in seconds. Easy to use and worth the money!!!
This is a very good product. Basically there are a ring light, a tripod, and a phone holder. The product was made with good quality and very easy to install if you follow the manual. The light was designed to have 10 levels. And there are 3 color temperatures: white, yellow and natural. The reason why I didn’t give five stars is that when I tried to take a selfie with it since I’m wearing glasses I could see the reflections of ring light in my glasses from cellphone, which looks very funny. But it’s ok since most of the time I wear contacts. Maybe in the daytime there won’t be reflection. I definitely need to explore more. Compared to the price it is a high quality product with good design and practical functions. I recommend this item.
I really love this. It’s bright and has a remote so you can take your own pics. Only issue was that the legs were wobbly and it kept falling over. I made it work
Thanks for it! Everything is fine! A good product for a reasonable price!
I love this ring light! Everything that came with the ring light are also really good! I use this for taking my videos and full body pictures like photo shoots! It also came pretty quick in the mail! I 100% recommend! It was worth every penny! Thanks to my mom she brought this for my birthday!
I bought this for my daughter because she likes to post videos on her social media. She seems to like it a lot. The light is really bright. It was pretty easy to put together. It goes on the table. The only thing that I didn't like was that sometimes it would tip over if the stand was not perfectly placed. Maybe it could be a bit more sturdy. But for the most part it works well. Also the phone light fits perfectly on the phone.
Omg! I love this light so much! I used to have a big one but this one is perfect for my you tube videos ! It is so easy to set up and props right one a desk! The lighting is perfect. It was also delivered so fast ! My old ring light broke so I needed a new one and I am so glad I came across this one I took a chance and I am so glad. This light seems like great quality and exactly what I was looking for
After seeing so many similar products, I wasn't sure which one to get, but I made the right choice. The light is easy to put together. The remote is easy to set up and works without a problem. The ring light for my phone is a little bright, but considering it is an extra, it makes the whole bundle well worth the price. I'm pleased with the purchase and would buy this again.
The light works well but it doesn’t hold my phone very well. The light keeps falling over when I’m trying to record. Maybe my phone is too heavy.