I love it the,I ordered it last week and I got it today
3 Aug 2019 18:53
Congratulations to the store. I am completely satisfied. The suitcase was very well packaged and protected. She's like in the picture. Thank you again and again
29 Jul 2019 11:24
I love it.. good quality fast delivery
5 Jul 2019 18:58
I love the my bag
4 Jul 2019 07:50
fantastic product, I give the store 5******I recommend the seller
27 Jun 2019 15:59
I love this bag so much but the problem is that the bag is so small I mean too small is like a kids bag.
26 Nov 2018 09:26
Beautiful handbag, perfect size - not too big and also not so small. Top quality material. I would like to recommend this store to everyone.
26 Nov 2018 03:55
beautiful bag, color is wonderful
24 Nov 2018 10:26
Came quickly, size is smaller than the photo, soft to the touch, pockets, low odor, nice-looking.
24 Nov 2018 02:43
Very beautiful bag, stylish and very quickly arrived Thank you. All super
24 Nov 2018 02:30
23 Nov 2018 16:16
Little was damage but it is correctable.The reason when damaged because most of stores put in a very thin Plastic material and that's it. This is country to country trading sellers must well packaged .
23 Nov 2018 15:26
Very beautiful bag I love it small and good to go with
20 Nov 2018 23:47
Bag good, delivery very fast 2 weeks and it is very happy.
20 Nov 2018 09:31
Very beautiful handbag and looks rich.
20 Nov 2018 08:49
It's good quality fast
20 Nov 2018 08:13
Small bag, the color as the photo. The quality is excellent. Seller in gift put gum. Thank You Very Much!
20 Nov 2018 05:57
All great store recommend Bag amazing 5 stars
18 Nov 2018 12:31
Small bag, took place in perfect order
17 Nov 2018 04:18
Smaller then it looks in the picture but I still love the bag, ideal for going out bag. Colour was darker then it looks in pictures but very good product. I will buy more from this store
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Vinzara (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://vinzara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.