SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vinzara (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vinzara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
our 8 mo old is teething real bad. the regular teethers like sophie is just not cutting it. We fill this up with banana puree or pear puree and freeze it. First day, he ate all 3 and loved it. He actually dont even let go of it and just eats it all up.
Good but could be better. I like these and my baby did too. Its an easy way to give fruit and veg with worry of choking. It very easy for baby to hold. I gave my son frozen strawberry in it for teething. The only thing I dont like is there is a rim at the bottom(last pic) that food gets stuck in. I know that I will have to scrub this well to make sure it won't get moldy. Kinda gross. If you guys redesign in the future you should think about making it one piece so it's easier to clean
While they certainly make a mess, my son loves these. My niece and nephews love these. My son has a feeding delay and at ten months this is the only way he will eat fruits
My 11 month old niece loves it. She hated pacifiers but she needed to start using pacifiers because she started sucking on her thumb and she's teething really bad so I figured buying one of these would help her wanted actually chew on a pacifier and now she chews on her pacifier
These are great! I like that they come in 3 different sizes for different snack options. Also they're very easy for my son to hold and they are so easy to clean. We had the cloth set but I didn't feel like they were clean enough but these give me peace of mind. I will definitely buy again! I think these would make a addition to a baby shower gift basket!
My daughter loves these she is 8 months and teething like crazy i just put some frozen fruit in it and she loves it and it's really easy to clean i just rinse it out in the sink and then pop it in the dishwasher. This is one of my favorite things I've brought so far for her.
These are fantastic for small children that are teething. At first we put an ice cube in as the baby was teething. When they got a little older and were starting to eat regular foods I would put a whole strawberry in and let the baby chew on this, The mess is safe for the baby and is so fine that not a particle of food stuff gets though - it is just the juice. My grandchildren loved these and so did I.
We are doing Baby Led Weaning, and I really appreciate these for containing the mess on the really slippery things like avocado. It was really good to use these initially when he was just starting out to make it easy to get the squishy stuff with his toothless gums. He was chewing but not getting bit lumps. We don't use them so much now, but they were well worth the money and super easy to clean.
I don’t have to be scared she might choke. She can enjoy fruits and veggies safely. Very easy to clean. The small is to small my 4 month old princess finished her orange n a minute and had to refill 3 more time. My wife and I will use the large so we don't have to keep refilling. Great product.
I was living in the stone age and using a mesh teether nipple. After 10 minutes of feeding I spent the next 20 minutes and 10 gallons of water trying to clean the thing. Then I found these! They are SOOOO easy to clean. Being able to take the nipple out of the ring is amazingly helpful an the silicone rinses clean without any residue. Plus you can get your finger in there if you have to. Not only that, I can throw them into the top rack of the dishwasher to sanitize them. I might have to have to pop another bun in the oven just so I have an excuse to keep using these.
Love, live, love these!!!! My 7 month old loves them too. I freeze blended fruit and give it to my baby during hot days and he loves his feeders. Easy to hold, resistant. As a baby, he enjoys a little too much to smash things and his feeder can keep up with him without making a mess. Totally recommend these!!
Perfect for my little girl but needs better packaging if you want to give it to someone as a gift.
This was a lifesaver, especially when travelling in the car and going somewhere as my son hates the car seat. We don’t use it as much as he has enough teeth now to chew and hold fruits and veggies on his own. But these worked great for us from 4-8 months. The feeders itself is great quality, easy to clean and easy to hold. I recommend that you get a strap too so that you don’t loose it when you are outside. Not the safest of times if it fell on the ground.
I just got this a few days ago but it's already a huge hit with my 8 month old! She's teething hard and was in the habit of wanting puffs or teething biscuits and nothing else would satisfy her. At first she was chewing on the handle but she quickly figured out the perk of chewing the paci end. This is a game changer and a win win for meal time--she gets her chewing fix while eating safely. I've also used frozen berries/fruit which make her feel even better. In between changing out the skins or pulp is when I get in a few bites of her other food in and she's less interested in grabbing the spoon from me. I alternate that way and it works out for us.
I recommend these, they are easy to clean and don’t leave any debree or bacteria behind since they’re silicone! These can be held by baby or toddler hands and they come with different sizes of silicone inserts to grow with your child’s mouth and teething needs. They can sometimes snap apart and can usually be put back together easily, but I wish they were a little more sturdy on the hinge to prevent this. We have put purées and then frozen, or even fresh or frozen fruit in them. The food is sucked out easily and doesn’t clog. They work really well and give great relief from teething!
Yes yes yes!! We have tried the netted ones and we’re not a success! These are AMAZING!!! My baby LOVES them! She refuses to eat baby food or anything only her bottles and I put some baby food in and she ate it all! I put a peeled apple in and she loved it! I’m super happy with this purchase! These are highly recommended!
my daughter has used these since she was 4 months old. It is so nice that she gets to learn to feed herself in a safe way. I just prop her up in her highchair next to me while I do the dishes and she goes to town. super easy to take apart and teaches your baby hand to mouth coordination when they may not be ready yet for actual finger foods. Love this love this love this. I highly recommend. DO NOT GET THE MESH ONES THEY ARE IMPOSSIBLE TO CLEAN.
Definitely fell in love with these are my friends and relatives asked me where I got these since they have never seen them before and I still use them my babies about to turn one and it has been an awesome experience with them
We needed something baby could chew on since pacifiers are not his thing. He wants food or something tasty. These pacifiers fit the bill. He chews on them, sucks on them, can hold them by himself. I ordered more, that's how much we like them. And it lets him try different fruits and vegies and crackers that are fresh. The only thing I don't like is how large the bigger nipples are - they hardly fit in our 6 month old kid's mouth. Perhaps there are smalls or larges that can be ordered rather than getting some of each.
I had a similar product many years ago, when my kids were babies; really liked it. Bought this for my great grand-daughter. She REALLY liked it! Popped a piece of frozen strawberry in the capsule, making this a really tasty teether!
These are wonderful for my 6 month old! It’s a safe way to give her food while my wife or I am prepping for dinner and I don’t need to worry about her choking. I’ve also put some banana in it and froze it for teething and she seems to love it. It came in a 3 pack of different sizes which is nice in case I don’t get to dishes between meals or there is a larger or smaller piece of food I want to give her.
I bought these for my nephew because my sis needed something to help introduce solid fruits to him, I saw an ad and followed the link. My mom and sis think that these are neat. And my nephew has recently started teething so it’s like doing two things at once.
Much easier to clean than the mesh feeders. My 6 month old loves eating fruit out of this thing. He still manages to make a mess because he squeezes the silicone with his hands and proceeds to rub his hands everywhere. Sometimes he also throws the feeder. But overall he really enjoys being able to hold this and feed himself.
Got this for my 5 month old who just started trying food and has been teething since 3 months with no progress. I used the smallest one with frozen blueberries and she loved it. She can hold it herself with little help and I love that it can be cleaned very easily. We had a mesh feeder and tossed it because it is so hard to clean really well and just gets floppy and gross when the food thaws. This is a much better alternative and great price. My only concern is that the nipple piece can be removed too easily but hasn’t caused any issues yet.
These are great for a teething baby. I put water in them and freeze them , baby loves them! They are also great if baby has bottle to fall asleep, give her one after bottle and the ice melts while she sucks on before falling asleep kinda rinses her mouth of formula protecting her teeth from sugars in formula.