The product corresponds to the description. Made handbag neatly. Looks decent. Packed when shipment well. no damage. Thank you
13 May 2019 17:55
nice purse look good
22 Nov 2018 11:17
Super Quality, great finishes, Inside with small pocket seperating for well organize items. At top!
15 Nov 2018 21:19
Great bag! The Fact that I was looking for, delivery fast!
13 Nov 2018 12:25
Delivery fast. Bag more clutch
6 Nov 2018 09:43
Handbag as the photo, the wanted, a small but roomy, came in 20 days, recommend
3 Nov 2018 14:57
Tiny baby color much lighter
31 Oct 2018 13:00
Very fast delivery. Truly very nice bag. Good finish and nice quality.
20 Oct 2018 22:36
The store sent the wrong bag that I ordered. After some time after my reference on this occasion he sent another right handbag. Very decent and honest seller! Bag like a daughter. High quality lining, good material for this cost.
9 Oct 2018 10:46
the product is good good quality
28 Sep 2018 09:20
Thank you very much, bag very good)
19 Sep 2018 14:11
Bag excellent, come quickly, packed well. SELLER RECOMMEND.
13 Sep 2018 10:39
The product matches its description. Nice bag. Small and convenient. Well packed for shipping.
28 Aug 2018 22:10
17 Aug 2018 05:26
Good bag, Fast shipping
15 Aug 2018 21:42
Come in three weeks, well packed was. Of the effort is money, and so the amount 200-300 rubles pull. Will wear, inside is a partition with a lock.
12 Aug 2018 23:48
Second order a different color. Bag very like. Small, like a purse on a long strap, but sometimes and it is this need. To only wallet, keys and phone put. Seller and recommend items. Thank you very much!
16 Jul 2018 09:54
delivery fast, packed well. general would excellent would be metal and leather label
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Vinzara (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://vinzara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.